Some users of the ExpressVPN app for Windows may encounter DNS Leaks while running antivirus programs like AVG. These DNS leaks are caused by the antivirus making the user’s computer use another DNS server.
To resolve this problem:
۱٫ Ensure DNS is set to Automatic
Open the Windows Run command
Type “ncpa.cpl” and hit Enter
In your network connections window, right-click on your main internet connection and click Properties.
Select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 4 (TCP/IPv6) (whichever is checked)
Click on Properties
Select Obtain DNS server address automatically and click OK
Need help? Contact the ExpressVPN Support Team via Live Chat for immediate assistance
۲٫ Change your ExpressVPN app settings
In the ExpressVPN app, click on the hamburger menu (☰)
Go to Options > General
Make sure Enable Network Lock (internet kill switch) is checked
Make sure Manage connection on a per-app basis (split tunneling) is NOT checked
Click on the Advanced tab
Make sure Prevents IPv6 address detection while connected is checked
Make sure Only use ExpressVPN DNS servers while connected is checked
Need help? Contact the ExpressVPN Support Team via Live Chat for immediate assistance
۳٫ Flush the DNS
Hit the Windows key and then the R key.
Select Run and then type cmd. Click on the Command Prompt icon.
In the command prompt (black screen), type: ipconfig /flushdns and press the Enter key.
You should receive the following confirmation: “Windows IP Configuration Successfully flushed the DNS Resolver Cache”.
Need help? Contact the ExpressVPN Support Team via Live Chat for immediate assistance
۴٫ Update the ExpressVPN app
Sign into your ExpressVPN account
Click Set up ExpressVPN
On the left side of the screen, select Windows
Download the ExpressVPN app for Windows
Set up your app
You should not see any further DNS leaks.
Need help? Contact the ExpressVPN Support Team via Live Chat for immediate assistance
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The post DNS leaks while using the ExpressVPN Windows app with antivirus appeared first on ExpressVPN Customer Support.
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