I have been using a WD My Cloud NAS for many years and have had very few problems with it apart from one where the time machine backup fails and when I try to set the time machine up again it always fails. There is a fix so I thought I would share it with any other WD My Cloud users who experiwnce the same issue.
Login to the WD My Cloud web interface. This is done by entering the following url into your browser address bar
Windows: http://wdmycloud/
macOS: http://wdmycloud.local
If you have changed the name of your WD My Cloud device then replace wdmycloud with the name of your device
Now enter your username and password and select Login
Select Settings
In the Mac Backups section click on the ON/OFF button so that it is turned OFF
Now click on the account button located top right
Select Reboot from the dropdown menu
You will now have to wait 5 minutes or so whilst your NAS reboots and initialises. Once complete you will need to open the web interface again
Login to the WD My Cloud web interface by entering the following url into your browser address bar
Windows: http://wdmycloud/
macOS: http://wdmycloud.local
If you have changed the name of your WD My Cloud device then replace wdmycloud with the name of your device
Now enter your username and password and select Login
Select Settings
In the Mac Backups section click on the ON/OFF button so that it is turned ON
Now open your System Settings and select Time Machine
Now click on Select Backup Disk…
Choose your WD My Cloud NAS and then select Use Disk
Enter the Username and Password for your NAS and then select Connect
You should now see a notification saying it is connecting
Once connected you should see your WD My Cloud is ready to start backing up again
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