ExpressVPN iOS free trial or subscription expiring

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This troubleshooting guide is for iOS customers who:

Are currently in free trial
Want to extend their subscription
Have an expired subscription

Currently, the ExpressVPN iOS app does not allow account upgrades and renewals within the app.
Free Trial users

Go to [ExpressVPN website domain]/order Note: you can obtain the domains by contacting ExpressVPN Support
Enter the same email address used when creating an account for your iOS app
Complete payment
Open the iOS app

If your free trial already expired: open the Options menu (≡) then tap Sign out, then sign back in.
If your free trial is not expired: tap on UPGRADE (in the top-right corner) to update your subscription details automatically.

Active subscription users

Go to [ExpressVPN website domain]/subscriptions Note: you can obtain the domains by contacting ExpressVPN Support
Tap Renew Now
Complete payment
Open the iOS app
Tap on RENEW (in the top-right corner) to update your subscription details automatically.

Expired subscription users

Go to [website domain]/order Note: you can obtain the domains by contacting ExpressVPN Support
Proceed with payment
Open the iOS app
Open the Options menu (≡) then tap Sign out, then sign back in.

The post ExpressVPN iOS free trial or subscription expiring appeared first on ExpressVPN Customer Support.

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