This guide will show you how to set up the ExpressVPN app on Qubes OS. To complete this tutorial, you will need:

Qubes OS correctly set up
An active ExpressVPN subscription

To ensure all traffic goes through the ExpressVPN app, you will need to set up ExpressVPN in the sys-net domain. As sys-net is where all domains and virtual machines go through, setting up ExpressVPN here will provide you with the best security and privacy.

Jump to section
Preparing for setup
Downloading the ExpressVPN app
Setting up the ExpressVPN app
Connecting to a server location
Connecting to ExpressVPN after rebooting Qubes

Preparing for setup
From the Qubes VM Manager, right-click on sys-net and select VM settings.

Go to Applications and select Files, Firefox, and Terminal.

Need help? Contact the ExpressVPN Support Team for immediate assistance.
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Downloading the ExpressVPN app
Go to the Qubes start menu to open Firefox. Make sure you are in the sys-net environment.
Sign into your ExpressVPN account and click Set up ExpressVPN. Click on Linux on the left side of the screen, then click to download the Fedora packet (64 bit or 32 bit).

Need help? Contact the ExpressVPN Support Team for immediate assistance.
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Setting up the ExpressVPN app
Open the Terminal and navigate to where you downloaded the ExpressVPN app (e.g. cd ~/Downloads/) and type sudo yum install [file_name]
If you get an error because the Yum command has been deprecated, type sudo dnf install [file_name]

Hit Y to install the ExpressVPN command line.
Type expressvpn activate

Enter your ExpressVPN activation code. You will not be able to see the characters you enter, so be sure to type in the correct code carefully.
Congratulations! You’ve successfully activated ExpressVPN.
Need help? Contact the ExpressVPN Support Team for immediate assistance.
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Connecting to a server location
To see a list of recommended locations to connect to, type expressvpn list
To connect to a server, type expressvpn connect [LOCATION]

To disconnect ExpressVPN, type expressvpn disconnect

Need help? Contact the ExpressVPN Support Team for immediate assistance.
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Connecting to ExpressVPN after rebooting Qubes
To connect to ExpressVPN after rebooting Qubes OS, you will need to repeat the above process.
Need help? Contact the ExpressVPN Support Team for immediate assistance.
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The post How to set up ExpressVPN on Qubes OS appeared first on ExpressVPN Customer Support.

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This troubleshooting guide is for users who see an error when trying to purchase ExpressVPN using BitPay via Tor or an incompatible wallet.
To make a payment:

Initiate a payment to get a BitPay invoice URL (e.g. https://bitpay.com/invoice?utf8=%X%X%X&id=<invoiceID>)
Identify the invoice ID (appears after “&id=“)
Paste the invoice ID at the end of this URL: https://bitpay.com/invoice-noscript?id=
Pay the exact amount of the invoice manually (in one transaction) with any wallet. You can do this by copying and pasting the address and amount

Need help? Contact the ExpressVPN Support Team for immediate assistance.
The post Invalid address when purchasing ExpressVPN using BitPay appeared first on ExpressVPN Customer Support.

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Some users may encounter fake ExpressVPN apps on various app stores or online channels.

Learn about:
The risks of using fake ExpressVPN apps
How to download authentic ExpressVPN apps
What to do if you’re unsure whether an app/site is from ExpressVPN

The risks of using fake ExpressVPN apps
It is dangerous to use fake ExpressVPN apps. These apps may:

Not be able to encrypt or anonymize your internet traffic
Send your traffic and data to undisclosed locations
Add bloatware or malware to your device
Be used to phish your ExpressVPN credentials

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How to download authentic ExpressVPN apps

You can get genuine ExpressVPN apps via:
The ExpressVPN website
Google Play Store
Apple App Store
Amazon

The ExpressVPN website
You can download every ExpressVPN app from the ExpressVPN website.
Having trouble accessing the ExpressVPN site? Contact the ExpressVPN Support Team for assistance.

Sign into your account
Click or tap Set up ExpressVPN
Select the platform of your choice
Download and set up your app

Need help? Contact the ExpressVPN Support Team for assistance.
Google Play Store
Go to: The official ExpressVPN app on Google Play Store
Android users can also download the ExpressVPN app for Android from the Google Play Store.

Go to the Play Store
Search for “ExpressVPN”
Select the result by ExpressVPN
Tap Install
Set up your ExpressVPN app for Android

Need help? Contact the ExpressVPN Support Team for assistance.
Apple App Store
Go to: The official ExpressVPN app on the App Store (You may need to change your App Store country)
iOS users can also download the ExpressVPN app for iOS from Apple’s App Store.

Go to the App Store
Search for “ExpressVPN”
Find the result by ExpressVPN
Tap GET
Set up your ExpressVPN app for iOS

Need help? Contact the ExpressVPN Support Team for assistance.
Amazon
Go to: The official ExpressVPN app on Amazon
Amazon device users can also download the ExpressVPN app from the Amazon website.

Go to https://www.amazon.com
Search for “ExpressVPN”
Select ExpressVPN – #1 Trusted VPN
Verify the app is from Express VPN LLC
Select Continue
Set up your ExpressVPN app

Need help? Contact the ExpressVPN Support Team for assistance.
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I’m not sure if this app/site is from ExpressVPN…
If you:

are unsure whether an app is released by ExpressVPN, or
encounter an “ExpressVPN” app that is clearly fake, or
are unsure if the ExpressVPN site you’re on belongs to ExpressVPN

Please contact the ExpressVPN Support Team.
Linux users: verify your app
Try it yourself! ExpressVPN for Linux users can verify that the installer for the ExpressVPN app is actually from ExpressVPN.
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The post Dealing with fake ExpressVPN apps appeared first on ExpressVPN Customer Support.

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If you have Cisco Umbrella installed on your machine, you may run into problems accessing certain websites. To resolve the issue:
Disconnect from the ExpressVPN app or disable any manually configured VPN connections.
Disable the Cisco Umbrella roaming client. Some Mac users may prefer to disable the roaming client from the Menu Bar instead.
Connect to ExpressVPN.
Access the sites you want to visit.
Need help? Contact the ExpressVPN Support team for immediate assistance.
The post Accessing websites censored by Cisco Umbrella appeared first on ExpressVPN Customer Support.

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To uninstall or remove the ExpressVPN from your device, please follow the appropriate link below:
How to uninstall the ExpressVPN app for Windows
How to uninstall the ExpressVPN app for Mac
How to uninstall the ExpressVPN app for Android
How to uninstall the ExpressVPN app for iOS
How to uninstall the ExpressVPN app for Linux
How to uninstall the ExpressVPN app for Chromebook
For further help on uninstalling your ExpressVPN app, please contact the ExpressVPN Support Team for immediate assistance.
The post Uninstall the ExpressVPN app appeared first on ExpressVPN Customer Support.

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This guide will teach you how to spoof your location in Mozilla Firefox. Spoofing your location can help you access censored content.
To spoof your location in Firefox, you will need to use a browser add-on. For this guide, you will be using the Location Guard add-on. Please note that ExpressVPN is NOT affiliated with Location Guard.
Note: If your computer is using Wi-Fi, make sure Bluetooth is off. If you’re using LAN, make sure both Wi-Fi and Bluetooth are off.
How to spoof your location using Location Guard
Location Guard is available for Firefox 38.0 and above. If you are running an older version of Firefox, you will need to upgrade your browser version in order to follow this guide and receive important Firefox upgrades.
Decide on a location you want to spoof to, e.g., Tokyo.
Connect your ExpressVPN app to your selected location (See instructions for Windows and Mac).
Visit the Firefox Add-on page for Location Guard and install Location Guard on your browser. You may need to restart your browser.
After installation, click the Location Guard extension icon in your browser.
Select Options. This will open the options menu in a new tab.
In the left-side menu, click Fixed Location.
Drag the location marker to match the VPN location you selected above.
Close the options menu tab and return to the webpage you want to access. Refresh the page and click the Location Guard extension icon in your browser.
In the list of options, select Set level for [web page name].
Select Use fixed location and close the extension menu.
Check that your location has changed. You may need to refresh the page again.
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The post How to spoof your location in Mozilla Firefox appeared first on ExpressVPN Customer Support.

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